Gross deposit limits
From 30 September 2026, updated remote technical standards give the term “deposit limit” one fixed meaning. Requirement RTS 12B, whose implementation date moved from 30 June 2026 to 30 September 2026, now says only a gross deposit limit may be called a deposit limit, and customers must be told that is what they are seeing. The practical effect arrives at the cashier: the number on the safer gambling screen counts every amount paid in before any withdrawal is netted off.

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What 'gross' changes about the number
The requirement states that "as a minimum, the gambling system must offer gross deposit limits." Gross means the total amount deposited over the limit period, without subtracting what has been withdrawn. A player who paid in a sum, withdrew part of it, and then tried to deposit again does not get the withdrawn portion back as headroom. The cap stays where it was.
Where an operator offers other limit types alongside the gross cap, those gross caps must be given no less prominence than the alternatives. The cashier screen cannot bury the gross figure under a drop-down while putting a different limit style in the main panel.
What happens at the moment the limit is reached
Once the gross cap is reached, the gambling system must block further deposits. This is not a warning, a suggested pause, or a message that lets the player confirm they want to continue. The deposit attempt is refused until the limit period restarts or the customer raises the limit. The raise is subject to the standard 24-hour cooling-off period.
A player on a weekly limit who reaches the cap on a Tuesday cannot deposit again on the same Tuesday, no matter how much has been withdrawn in the meantime. The only route back before the next period is to request a higher limit and wait out the cooling-off clock.
Raising a limit waits, lowering one does not
The waiting period attaches to increases, not reductions. The standard 24-hour cooling-off period is the brake on a raise. A customer who lowers the gross cap gets that lower ceiling immediately, because nothing in the requirement makes a decrease wait. That asymmetry matters when a player hits the cap late on a Friday, asks to raise it, and expects the cashier to accept a deposit minutes later: the system will not.
This is the part most players misunderstand. The limit is not a soft budget that resets with a top-up. Raising it starts a clock.
Two limits at once, and which one bites
Where a customer has more than one limit active over simultaneous time frames, the requirement is blunt: "the most restrictive must always apply." A daily limit and a monthly limit do not each run independently. If the daily cap is reached before the monthly cap, the daily figure closes the cashier for the rest of that day, regardless of how much monthly headroom remains. Operators must code the system so the lower ceiling wins.
That also means a player cannot pick the limit that happens to leave more room on a particular day. The strictest of the active caps is the one that blocks the deposit.
Three terms, three screens
The same update changes the wording players will see elsewhere. In the accompanying guidance, stake limits replaces spend limits, loss limits have a revised definition, and a new term, net deposit limit, is introduced. A cashier screen may therefore show three different concepts: a gross deposit cap, a loss limit, and a net deposit term. They are not interchangeable.
The introduction of the separate net deposit limit term is the policy clue that the word alone no longer covers everything a player might assume it does. If a screen uses the word deposit, it means gross. Other limits may sit beside it but cannot take its name.
The update does not settle how prominently the new net deposit limit term will appear next to the gross cap, only that the gross cap must be offered and named as the deposit limit. That leaves the cashier wording as the next place the change will show up.
Questions about deposit limits
Which limit may be called a deposit limit?
Only a gross deposit limit. Under the update to RTS 12B effective 30 September 2026 it must also be described to customers that way, and the gambling system must offer gross deposit limits as a minimum.
What happens when I reach my deposit limit?
The gambling system must block further deposits until the limit period restarts or the customer raises the limit, and a rise is subject to the standard 24-hour cooling-off period.
What if I have a daily and a weekly limit at the same time?
Where limits are set for simultaneous time frames, the most restrictive must always apply.
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